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Problem with launching APDL from ANSYS Student 19.2

    • prachitkamble97
      Subscriber

      I have just installed ANSYS Student software but every time I try to launch APDL, this message is displayed. I need it urgently. Please help as soon as possible.

    • tsiriaks
      Ansys Employee

      Hi prachitkamble97,


      Try this


      Check the PATH System Variable to make sure that C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;… entries are in front of everything else.


       


      Like:  PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;…all other entries...


       


      Also, check if you have any of the following environment variables set


      TCLLIBPATH


      TCL_LIBRARY


      TIX_LIBRARY


      TK_LIBRARY


      If so, try unsetting them.


       


      If those still don't help,


      - check C:Program FilesANSYS IncANSYS Student   , then see if you have install.err file in here. If so, please post the content of the file here.


      - open elevated CMD Prompt (right click on CMD and 'run as administrator')


      then issue the following commands


      "C:Program FilesANSYS Incansys studentv192ProductConfig.exe" -silent -prereqs


      Wait a few minutes (or you can open up Windows Task Manager and make sure that the process 'productconfig.exe' has stopped running)


       


      "C:Program FilesANSYS Incansys studentv192ProductConfig.exe" -silent -unconfig


      Wait a few minutes (or you can open up Windows Task Manager and make sure that the process 'productconfig.exe' has stopped running)


       


      "C:Program FilesANSYS Incansys studentv192ProductConfig.exe" -silent -config


      Wait a few minutes (or you can open up Windows Task Manager and make sure that the process 'productconfig.exe' has stopped running)


       


      Thank you,


      Win

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