February 3, 2021 at 5:16 pmtoni1398Subscriber
When I try to add the licence info this is what appears. What should I do?February 3, 2021 at 7:45 pmANSYS_MMadoreAnsys EmployeeThe LICSERVER.INFO is not a license file. That file should be provided to your ANSYS Account Team or used at the Ansys Licensing Portal to create your license file based on the information it contains.nFebruary 3, 2021 at 7:59 pmtoni1398Subscriber
@toni1398 The LICSERVER.INFO is not a license file. That file should be provided to your ANSYS Account Team or used at the Ansys Licensing Portal to create your license file based on the information it contains.https://forum.ansys.com/discussion/comment/105512#Comment_105512how can I create the license file? I am the host managernI did provide it to the account teamnFebruary 3, 2021 at 8:02 pmANSYS_MMadoreAnsys EmployeeCan you share your account number so I can look into this? Your account manager should work with you and assist with using the Ansys Licensing Portal if that is how they would like you to obtain your license.nFebruary 3, 2021 at 8:08 pmtoni1398Subscriber1136158nFebruary 3, 2021 at 8:12 pmANSYS_MMadoreAnsys EmployeeThe ASC on the account should have received an email that the entitlements are available and ready to be activated. To activate them, the ASC will need to go to the Licensing Portal (licensing.ansys.com) and activate following this tutorial.nhttps://www.youtube.com/watch?v=7idHWwDVHrc&list=PL0lZXwHtV6OmAST1t6MHMyAM7f1wBXCLr&indexnnThank you,nMattnFebruary 3, 2021 at 8:31 pmFebruary 3, 2021 at 8:37 pmANSYS_MMadoreAnsys Employee1) Please update the version of the ANSYS License Manager, available from https://download.ansys.com/Current+Release.n2) In your C:\Program Files\Ansys Inc\Shared Files\Licensing\ansyslmd.ini file, please reference DESKTOP-P5J4K17 rather than a244a197. You can open the file with a text editor and then save it to your desktop. Modify with the correct hostname, and save it. Then copy/paste it back to C:\Program Files\Ansys Inc\Shared Files\Licensing\ replacing the existing copy.nnThanks,nMattnFebruary 3, 2021 at 8:41 pmFebruary 3, 2021 at 8:44 pmANSYS_MMadoreAnsys EmployeeArray No, C:\Program Files\Ansys Inc\Shared Files\Licensing\ansyslmd.ini. It probably looks like this:n SERVER=1055@a244a197n ANSYSLI_SERVERS=2325@a244a197nmodify to look like this:n SERVER=1055@DESKTOP-P5J4K17n ANSYSLI_SERVERS=2325@DESKTOP-P5J4K17nnThere may be permissions preventing you from saving directly to C:\Program Files\Ansys Inc\Shared Files\Licensing which is why I suggest saving to the desktop and then doing a copy/paste back to C:\Program Files\Ansys Inc\Shared Files\Licensing.nThank you,nMattnFebruary 3, 2021 at 9:11 pmtoni1398Subscriberok thanks, it is workingnanother question:nwhat do i have to do if i want to change the ansys version?nfor example, i need ansys 19.0 but i installed 2019 r1nFebruary 3, 2021 at 9:25 pmANSYS_MMadoreAnsys EmployeeYou can download from https://download.ansys.com/Current%20Release?releaseno=19_0&operatingsystem=Windows%20x64nnThanksnMattnFebruary 4, 2021 at 4:28 pmVishal GanoreAnsys EmployeeToni, Estevez is an ASC for this account. So please contact him for 19.0. He has access to the Ansys customer portal for downloading the product. nViewing 12 reply threads
Ansys Innovation Space
- You must be logged in to reply to this topic.
Boost Ansys Fluent Simulations with AWS
Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.
Earth Rescue – An Ansys Online Series
The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.
Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.Trending discussions
- License Error
- Error with workbench SceneGraphChart
- How can I renew ANSYS student version license?
- Workbench not opening
- Sizing on Ansys Workbench 19.2
- Workbench error
- Error: Exception of type ‘Ansys.Fluent.Cortex.Cortex not availableException’ was thrown
- Ansys2021R2 ansys212 seg faults immediately on RHEL8.2
- Licensing error while opening ANSYS Mechanical
- An error occurred when the post processor attempted to load a specific result.
Top Rated Tags
© 2023 Copyright ANSYS, Inc. All rights reserved.Ansys does not support the usage of unauthorized Ansys software. Please visit www.ansys.com to obtain an official distribution.