Ansys Products

Ansys Products

Problem with license file.

    • jejonesboston
      Subscriber

      Hello!


      We are having problems with our new license.dat file.  This is the error we are getting:


       


      10:50:59 (lmgrd) Starting vendor daemons ... 


      10:50:59 (lmgrd) Using vendor daemon port 53578 specified in license file


      10:50:59 (lmgrd) Started ansyslmd (internet tcp_port 53578 pid 23873)


      10:50:59 (ansyslmd) FlexNet Licensing version v11.13.1.2 build 173085 x64_lsb


      10:50:59 (ansyslmd) SLOG: Summary LOG statistics is enabled.


      10:50:59 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT1


      10:50:59 (ansyslmd) SLOG: VM Status: 0


      10:50:59 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT2


      10:51:00 (ansyslmd) Invalid license key (inconsistent authentication code)


      10:51:00 (ansyslmd)     ==>INCREMENT aa_ds ansyslmd 9999.9999 03-feb-2020 75 50A61A273D9D


              VENDOR_STRING=customer:00316701 SUPERSEDE ISSUER=SIEBEL


              ISSUED=09-aug-2019 START=09-aug-2019 SIGN2="0053 0934 15DC


              496A C0B9 621B 7539 2300 88EC 0E2E 2B79 4C60 2F6A 647C C388"


      10:51:00 (ansyslmd) Invalid license key (inconsistent authentication code)


      10:51:00 (ansyslmd)     ==>INCREMENT aa_mcad ansyslmd 9999.9999 03-feb-2020 75 01E5E68A93EA


              VENDOR_STRING=customer:00316701 SUPERSEDE ISSUER=SIEBEL


              ISSUED=09-aug-2019 START=09-aug-2019 SIGN2="009F D30C B92D


              C0E3 C1CE B202 0887 D100 6246 5F18 C43C F4AC 23AE C7C7 71F0"


      10:51:00 (ansyslmd) Invalid license key (inconsistent authentication code)


      We are trying to combine our student licenses with the research license (with a different customer id  number) that we already have running on the server.  What is causing the Invalid license key problem? Do we have the correct license server version?  


       


      Thanks and Regards,


       


      James Jones.

    • tsiriaks
      Ansys Employee

      Hi James,


      You can't combine student (free) license with research license. ANSYS Student (free) version has a 'built-in' license in the installation package. You don't have to host its license on a license server.


      Now, for your academic research license, make sure that you are installing the license on the machine that the license file is issued for.


      Check the first line of the license file (the SERVER line) and see if the hostname and the 'hostID' is correct.


      Thanks,


      Win

    • jejonesboston
      Subscriber

      Hello!


      Thank you for your reply.  It turns out that we do not have the "Free" Ansys Student version. We have the Academic Advanced Teaching license (aa_t_a) of Ansys:


      # Products licensed in this file:


      # 1. ANSYS Academic Teaching Mechanical and CFD (25 tasks): 1 task(s) Lease expi


      ring 03-Feb-2020 Customer # 316701


      # 2. ANSYS Academic Teaching Mechanical and CFD (50 tasks): 1 task(s) Lease expi


      ring 03-Feb-2020 Customer # 316701


       


      INCREMENT aa_ds ansyslmd 9999.9999 03-feb-2020 75 50A61A273D9D


              VENDOR_STRING=customer:00316701 SUPERSEDE ISSUER=SIEBEL


              ISSUED=09-aug-2019 START=09-aug-2019 SIGN2="0053 0934 15DC


              496A C0B9 621B 7539 2300 88EC 0E2E 2B79 4C60 2F6A 647C C388"


       


      INCREMENT aa_mcad ansyslmd 9999.9999 03-feb-2020 75 01E5E68A93EA


              VENDOR_STRING=customer:00316701 SUPERSEDE ISSUER=SIEBEL


              ISSUED=09-aug-2019 START=09-aug-2019 SIGN2="009F D30C B92D


              C0E3 C1CE B202 0887 D100 6246 5F18 C43C F4AC 23AE C7C7 71F0"


       


      INCREMENT aa_t_a ansyslmd 9999.9999 03-feb-2020 75 D972D60DDD73


              VENDOR_STRING=customer:00316701 SUPERSEDE ISSUER=SIEBEL


              ISSUED=09-aug-2019 START=09-aug-2019 SIGN2="00C2 7504 1DF1


              F517 B765 A713 B09C 0100 3E9F 9034 4785 EC99 44CC 2104 25DB"


      [...]


      Is it possible to combine the research and Academic Teaching license or do we have to have separate servers?


      Thanks and Regards,


      James.


       


      Hi James,


      You can't combine student (free) license with research license. ANSYS Student (free) version has a 'built-in' license in the installation package. You don't have to host its license on a license server.


      Now, for your academic research license, make sure that you are installing the license on the machine that the license file is issued for.


      Check the first line of the license file (the SERVER line) and see if the hostname and the 'hostID' is correct.


      Thanks,


      Win

    • tsiriaks
      Ansys Employee

      Hi James,


      Check the first line of these two license files and see if the 'hostID' is for the same machine. If not, you can't manually combine them but you can ask your ANSYS Account Manager to combine them (reissue a new combined license file) for you.


      Thanks,


      Win

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