probleme of launching license

- June 11, 2019 at 11:45 am
  
  omajo
  Subscriber
  
  🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
  
  Hello. I have a problem.
  with one of my clients for the launch of his license
  spaceclaim. He installed a new version of Windows.
  Now, when he launches SpaceClaim, he receives these 3 error messages.
  (see attachments)
  
  Best regards
- June 11, 2019 at 12:59 pm
  
  Naresh Patre
  Ansys Employee
  
  Hello olivier. majo
  
  This also appears to one of the server related issues which the concerned team is actively working on to resolve. Meanwhile, please request the customer to manually deactivate and then activate the subscription from command prompt using the commands mentioned in below post:
  
  Discovery Subscription license - Command line options
- June 26, 2019 at 10:42 am
  
  Naresh Patre
  Ansys Employee
  
  Hello olivier. majo
  
  The server issue was fixed last week and the activations can be released from the account page. Please let me know if you still see any issues.

Viewing 2 reply threads

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions