November 3, 2021 at 1:31 pmVince97Subscriber
When I open Workbench 2021 r1. It showed me this error.November 3, 2021 at 3:07 pmANSYS_MMadoreAnsys EmployeeCan you please try pasting the screenshot again?
November 3, 2021 at 3:22 pmNovember 3, 2021 at 3:24 pmANSYS_MMadoreAnsys EmployeePlease open a Windows command prompt and run the command "set" without quotes and send the full output.
November 3, 2021 at 4:43 pmNovember 3, 2021 at 8:00 pmANSYS_MMadoreAnsys EmployeePlease copy/paste the full contents, or share multiple screenshots to contain ALL the output.
November 4, 2021 at 2:26 amNovember 4, 2021 at 11:05 amANSYS_MMadoreAnsys EmployeeDo you have a locally hosted license file? If not, I recommend removing the Ansys License Manager if you've installed it locally, and remove the environment variable ANSYSLIC_DIR. Having this in place can cause these problems with the latest release.
November 4, 2021 at 1:53 pmVince97SubscriberI don't think I have a locally hosted license file. I'm not sure. I downloaded the zip file from my university website.
Okay I will try to delete it but where can I uninstall the License Manager. Do I need to uninstall everything and install again?
November 4, 2021 at 5:36 pmANSYS_MMadoreAnsys EmployeeTo uninstall, run this from an elevated windows command prompt:
"C:\Program Files\Ansys Inc\Shared Files\Licensing\win64\ansysli_server" -k uninstall
Then delete the environment variable.
November 4, 2021 at 5:37 pmANSYS_MMadoreAnsys EmployeeYou do not need to uninstall everything else, just run the command provided.
November 5, 2021 at 2:41 amVince97SubscriberSorry for being stupid.
Here is what I got
The first return means "System can not find the route"
The second return means "not recognized as an internal or external command"
Does that mean I don't have the file anymore or it might be in another location.
Also it's the same feedback if I run Windows command prompt.
November 9, 2021 at 3:06 pmANSYS_MMadoreAnsys EmployeeSorry, please try this command:
"D:\Ansys\Ansys Inc\Shared Files\Licensing\win64\ansysli_server" -k uninstall
February 9, 2022 at 3:43 pmJackWhiteSubscriberWow, thank you very much, this thread was very useful to me.
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