refresh licenses

- September 3, 2019 at 7:21 am
  
  omajo
  Subscriber
  
  Hello,
  I have a customer who can't refresh his licenses
  I have released the 2 locations in the ANSYS portal.
  I have run the command ansysls_client.exe
  
  I give you the 2 IDs concerned:
  
  david.esposito@fondasol.fr
  
  michel.rispal@fondasol.fr
  
  can you check this two account please ?
  
  best regards
- September 3, 2019 at 9:01 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello olivier. majo
  
  Can you please make sure licenses have been assigned to the mentioned users?
  
  I can see from my database that michel.rispal@fondasol.fr has an active Discovery Essentials license but david.esposito@fondasol.fr has no active licenses.
  
  Have you tried activating the licenses (instead of refreshing) using the command line?

Viewing 1 reply thread

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions