Discovery Import

Discovery Import

refresh licenses

    • omajo

      I have a customer who can't refresh his licenses
      I have released the 2 locations in the ANSYS portal. 
      I have run the command ansysls_client.exe

      I give you the 2 IDs concerned:


      can you check this two account please ? 


      best regards

    • Subashni Ravichandran
      Ansys Employee

      Hello olivier. majo

      Can you please make sure licenses have been assigned to the mentioned users?

      I can see from my database that has an active Discovery Essentials license but has no active licenses. 

      Have you tried activating the licenses (instead of refreshing) using the command line?

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