Rocky installation through Ansys 2021 R1 executable

- March 29, 2022 at 3:31 pm
  
  Vctor
  Subscriber
  
  Hi all,
  
  I am trying right now to start working with CFD simulations (e.g. with Ansys Fluent) but also I would like to implement simulation of particles in the same fluid (e.g. with Ansys Rocky DEM). The problem is that I cannot find where in my installer (Ansys 2021 R1) is the "Rocky" package. Can anybody help me?
- March 30, 2022 at 10:38 am
  
  Rob
  Ansys Employee
  
  From the Customer Portal look in the Add on packages. It's not yet part of the normal install.
- March 30, 2022 at 11:09 am
  
  Vctor
  Subscriber
  
  Thanks Rob for your anwer. The thing is I have already tried accessing the Customer Portal, but I get this message when trying to "complete my customer registration":
  And when I click on the "login page" it just redirects me to the same page I already was. Any ideas on how can I get to the Customer Portal as a student?
- March 30, 2022 at 11:16 am
  
  Rob
  Ansys Employee
  
  How did you download the full installer without access?
- March 30, 2022 at 11:22 am
  
  Vctor
  Subscriber
  
  My university has an installer and its corresponding license available in their servers. I installed the packages of interest using the 2021 R1 installer and redirecting the license to the server (e.g. I cannot access the programme without previous "license borrowing" or connecting to the server through VPN when not on campus). I guess they do have access to the Customer Portal, but not me.
- March 30, 2022 at 12:36 pm
  
  Rob
  Ansys Employee
  
  OK, that makes more sense. You'll need to get someone to download the files for you as I can't share on here.
- March 30, 2022 at 1:39 pm
  
  Vctor
  Subscriber
  
  Ok thanks again Rob. Let's see if they can help me :)
- March 30, 2022 at 1:58 pm
  
  Rob
  Ansys Employee
  
  You're welcome.

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