Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products

Rocky license issue

    • Hojae Yi
      Subscriber

      Hello: 

      If anyone can help with setting up the license for Rocky, it will be great. 

      I installed the Ansys licence manager and running fine. Flune and other Ansys product included in the license runs OK. However, when I launch Rocky, it pops up "License Management" window complaining following lines.

      "
      ANSYS LICENSE MANAGER ERROR
      Request name rocky_preppost does not exist in th elicensing pool. 
      Canno connect to license server system.
      The licence server manager (lmgrd) has not been started yet.
      "

       

      Can anyone help me resolving this issue? Initially, I received a license without Rocky by mistake but now I have a license including Rocky. I also have rocky_preppost in the generated license file, which installed fine with the license manager. 

       

      Thank you very much!

       

    • VJ
      Ansys Employee

      Hello,

      Is the license locally installed on your computer? 

      Can you launch the Ansys Licensing Settings > Features in Use and post the output?

    • Hojae Yi
      Subscriber

      Thank you very much!

      While I tried to launch "Ansys Licensing Settings." I found that the server settings there weren't set up correctly. After I corrected it, Rocky launched fine. 

      Thanks again!

      Hojae 

    • VJ
      Ansys Employee

      Awesome, thanks for the update. Good to know its working now. You click click 'Mark as answered' in this post to close the thread.

Viewing 3 reply threads
  • You must be logged in to reply to this topic.