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RSM failed to verify my credintials when connecting

    • Bodydrop

      I am trying to connect to the cluster and the Ansys v212 installation on the HPC cluster. At RSM Configuration on my local machine I get the Error Message: "System.Net.Sockets.SocketException: A connection attempt failed because the remote host did not respond properly after a certain period of time, or the established connection was faulty because the connected host did not respond".

      The following ports are opened by the firewall on the cluster:





      "PortRange" value="1000-1010" also /tcp,

      "SocketTransfererPortRange" value="30000-30010" also /tcp

      The following three processes are also running:

      /usr/ansys_inc/v212/RSM/ARC/bin/ArcMasterService.exe -noshutdown

      /usr/ansys_inc/v212/RSM/ARC/bin/ArcNodeService.exe -noshutdown

      /usr/ansys_inc/v212/RSM/bin/Ans.Rsm.Launcher.exe -noshutdown

    • Mangesh Bhide
      Ansys Employee
    • Bodydrop
      I tried the approach and now get a different error message: "System.NullReferenceException: the object reference was not set to an object instance."
    • Bodydrop
      I have not changed anything and in the meantime I get a different message (see picture)

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