November 4, 2020 at 10:07 pmwgmritSubscriber
Hello, when I try and open Mechanical APDL Launcher I am met with this window.November 6, 2020 at 3:42 pmANSYS_MMadoreAnsys EmployeeWhat version did you install? Are you seeing errors if you try opening other products?.ThanksnMattnNovember 9, 2020 at 10:47 amfredysabu10SubscriberHi Matt,nI seemed to have the same issue, do you know a way to fix this? I can open all other products just not the Mechanical APDL 2020 R2 it says no licenses found errornnnKind Regards,nFredy SnNovember 9, 2020 at 10:02 pmwgmritSubscriberHi Matt, I downloaded the student version from the website. When I try and open up other products most of them have a licensing issue, but some do not run into an error and open.nNovember 10, 2020 at 11:54 amRobAnsys EmployeeWhich Student version? Note, Student doesn't use the same licence system as the licenced versions (Teaching, Research & Commercial). nNovember 10, 2020 at 2:31 pmANSYS_MMadoreAnsys EmployeeArray and Array This could be a permissions problem where the user is locked out of the registry. When logged in as the user, check to see if the following registry key exists:nHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\AppDatanIt should point to the user's APPLICATION DATA directory, C:\Users\username\AppData\RoamingnnOne alternative is to log in as administrator and set the following environment variable:nVariable: ANSYS_APPDATA_DIRnValue: C:\Users\username\AppData\Roaming.nYou can check the appdata location by opening up a Command Prompt and typing: cd %appdata%.nnThank you,nMattnNovember 10, 2020 at 4:21 pmraulroSubscribernI have the same problem. nI tried to set that enviroment variable but it continuous not working, at least for me.nWhat other thing could be? and How could I solve it?nThanks, nRaulnNovember 10, 2020 at 4:41 pmANSYS_MMadoreAnsys EmployeeWhich version of ANSYS have you installed? Which Product?.ThanksnMattnNovember 10, 2020 at 11:05 pmwgmritSubscriberMatt, I tried both suggestions. I checked to see if the registry key points in the right direction and everything checks out. The second suggestion was done, I created an environmental variable named it 'ANSYS_APPDATA_DIR and then put the value as 'C:\Users\username\AppData\Roaming' but that did not help. I was signed into administrator to do this. If this helps, I tried to run the mechanical apdl 2020 r2 as admin and it worked, but when I tried on my user account it still came up with the licensing issue.nNovember 11, 2020 at 9:59 amraulroSubscriber,nI have installed students version Ansys 2020 R2.November 12, 2020 at 5:33 pmdsurendrAnsys EmployeeHello,nPlease check if your normal user account has permissions to read the files from the ANSYS Student install path.nNormally student.lic file under C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\Licensing should be accessible to supply the licenses if you are using the Student installation package of ANSYS.nThank you.nNovember 13, 2020 at 3:04 amMangesh BhideAnsys Employeecan you please try starting MAPDL using command line below ? copy the line below to the clipboardnC:\Program Files\ANSYS Inc\v202\ansys\bin\winx64\ANSYS202.exe -g -np 2 -lch -dir C:\temp -j test -s read -l en-us -t -d win32nClick mouse on Windows start button, then type cmd.exe without the quotes and launch Command prompy by clicking on match for cmd.exenthen left click in top left of the command window edit paste the copied commandnthen press the enter button on keyboard to run the commandnLet us know here if it launches MAPDL for younif this works then you can tweak the command line to match your requirements (look up command level in documentation)nI hope this helpsnNovember 13, 2020 at 4:10 pmwgmritSubscriberArray , I do not know what you mean by checking if my normal account has permission to read the files. I followed the file path C:\Program Files\ANSYS Inc\ANSYS Student\Shared Files\Licensing and the student.lic is there, but how do I know my account has permission?.Array , I copied the command C:\Program Files\ANSYS Inc\v202\ansys\bin\winx64\ANSYS202.exe -g -np 2 -lch -dir C:\temp -j test -s read -l en-us -t -d win32, into the command window and when I enter it says the system cannot find the path specified. I also do not know what you mean by tweaking the command line to match my requirements (look up command level in documentation). How do I look up command level in documentation?nNovember 19, 2020 at 5:42 pmraulroSubscriberI copied this command too and I had same problem as .nnDecember 2, 2020 at 3:58 pmChettaySubscribernDecember 2, 2020 at 4:06 pmChettaySubscriberI have a similar issue, it runs only as admin, any suggestions?nFor the command nC:\Program Files\ANSYS Inc\v202\ansys\bin\winx64\ANSYS202.exe -g -np 2 -lch -dir C:\temp -j test -s read -l en-us -t -d win32nI think you're having path issues as the path should benC:\Program Files\ANSYS Inc\ANSYS Student\v202\ansys\bin\winx64\ANSYS202.exenin my cmd it runs bu another error is triggerednDecember 4, 2020 at 7:46 pmAquasSubscriberI have the same error but, in my case, I cannot open it with the admin neither.nViewing 16 reply threads
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