Server cannot contain special characters

- February 16, 2021 at 12:53 pm
  
  thierry.simon
  Subscriber
  
  Hello,
  
  We trie to obtain a server licence from a client device but we have this message: Other device by ETA can connect with this server.
  
  Thanks for your help
  
  Thierry SIMON
  IT Manager
  ______________________________
  
  SIMON Et MEMBREZ SA
  
  Habillage Horloger Haut-de-Gamme
  
  CH - 2800 Delémont
  
  Tél. : +41 32 424 55 57
  
  Fax : +41 32 424 55 99
  
  www.simon-membrez.ch
  
  www.swatchgroup.com
- February 17, 2021 at 7:08 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Matt Madore
  
  Can you please assist with this licensing query?
- February 17, 2021 at 11:17 am
  
  ANSYS_MMadore
  Ansys Employee
  
  This is a known issue and is resolved with the 2021R2 release.
  
  https://ansyshelp.ansys.com/account/secured?returnurl=/Views/Secured/corp/v211/en/ai_lmt/KIL160Licensing.html
  
  For a workaround, they will just need to modify their ansyslmd.ini file manually to put the – back in after using the settings to add it without the hyphen.
  
  Example: in Settings Utility, specify - ETAAnsys
  
  In ansyslmd.ini – modify to: ETA-Ansys
  
  They may need to save a copy of the ansyslmd.ini to the desktop and then replace the copy in C:Program FilesAnsys IncShared FilesLicensing to avoid permissions issues.
- February 17, 2021 at 11:44 am
  
  Naresh Patre
  Ansys Employee
  
  Hello Matt Madore
  
  Thanks for your help!
  
  Thierry Simon can you please go through the suggestions posted above?
- February 18, 2021 at 2:10 pm
  
  thierry.simon
  Subscriber
  
  Hello,
  
  It's working.
  
  Many thanks
  
  Kind regards
  
  Thierry

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