Sign in was blocked

- September 3, 2021 at 7:29 am
  
  ansys1
  Subscriber
  
  Good day. I have Ansys Space claim 19.2 installed in my Windows 7 64-bit PC. My sign in was blocked by the software even with my firewall and antivirus turned off. Attached are the snapshots of the error screen. Thanks in advance. Best Regards, Beh
- September 3, 2021 at 12:28 pm
  
  Charudatta Bandgar
  Subscriber
  
  Hello Ansys1
  
  Let me check with the team, I will get back to you.
  
  Regards.
  - September 7, 2021 at 1:23 am
    
    csgoh
    Subscriber
    
    Hello Charudatta Bandgar
    
    The issue is solved.
    
    Apparently you cannot use other account if the devise has bind to another account previously.
    
    Regards.

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