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  3. Signing up as ANSYS Support Coordinator

Signing up as ANSYS Support Coordinator

    • March 24, 2020 at 3:53 pm
      piku42
      Subscriber

      Hello, How can  I register as an ASC? 


      I work at a University and I have  Ansys Licences. Thanks in advance.


      regards,


      Zabed Iqbal

    • March 27, 2020 at 6:11 am
      Keyur Kanade
      Ansys Employee

      already posted reply on second thread. 


      Full-time faculty/staff can register as an ANSYS Support Coordinator (ASC) and once approved, will have their questions addressed by our ANSYS support engineers on the forum. If you are registering as an ASC, please use your academic email address, otherwise we will not be able to validate your account.


      This step is considered while you register on the community. 


      Regards,


      Keyur

    • March 27, 2020 at 9:31 am
      qelec
      Subscriber

      Dear Keyur,


      I'm an ASC, registered as such, and asked a question which was not addressed by ANSYS support engineers. Can I get an answer please ?


      https://studentcommunity.ansys.com/thread/inconsistent-loss-calculations-with-hfss-field-calculator/


      Regards,


      Sébastien

    • March 28, 2020 at 7:21 am
      piku42
      Subscriber

      Thank you kkanade for the reply. I have used my institutional email address when I sign up for this forum. If you further need my credentials I can email you the information. Thanks.


       


      Regards,


      Zabed


       


       

    • March 30, 2020 at 3:04 am
      Keyur Kanade
      Ansys Employee

      Hello Zabed, 


       


      As mentioned  'Full-time faculty/staff can register as an ANSYS Support Coordinator (ASC)'. From our database you are not full time faculty. So we can not make your ASC. If the status is changed, please contact ANSYS account manager and provide him your full time docs. Once he approves, we can make your ASC. 


      Regards,


      Keyur

    • March 30, 2020 at 3:05 am
      Keyur Kanade
      Ansys Employee

      Hello Sabestien, 


      As mentioned  'Full-time faculty/staff can register as an ANSYS Support Coordinator (ASC)'. From our database you are not full time faculty. So we can not make your ASC.  If the status is changed, please contact ANSYS account manager and provide him your full time docs. Once he approves, we can make your ASC. 


      Regards,


      Keyur


       

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