Tagged: Discovery Live, graphics
February 19, 2019 at 8:39 amsunggilSubscriber
I recently installed Discovery Live 2019R1.
However, Simulation does not start and user interface is missing.
NVIDIA CUDA Toolkit and graphics driver installed with the latest version.
Hardware performance and DL screen are attached below.
If someone knows how to solve, please help me.
Operating System: Windows 7 Professional K 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170707-0600)
Language: Korean (Regional Setting: Korean)
System Manufacturer: Hewlett-Packard
System Model: HP Z840 Workstation
BIOS: Default System BIOS
Processor: Intel(R) Xeon(R) CPU E5-2643 v3 @ 3.40GHz (24 CPUs), ~3.4GHz
Memory: 131072MB RAM
Available OS Memory: 130980MB RAM
Page File: 11927MB used, 250028MB available
Windows Dir: C:windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
Card name: NVIDIA Quadro M5000
Chip type: Quadro M5000
DAC type: Integrated RAMDAC
Display Memory: 3686 MB
Dedicated Memory: 3989 MB
Shared Memory: 3793 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Model: HP Z24n
Monitor Id: HWP320E
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: Displayport External
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 25.21.0014.1881 (English)
Driver Version: 18.104.22.1681
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/1/2019 10:39:18, 21206192 bytes
February 19, 2019 at 9:17 amSubashni RavichandranAnsys Employee
Can you please press F9 with the Discovery Live GUI open? You will get a dialog box with information of the graphics renderer and the graphics card adapter being used by the application. Please cross check if the correct ones are being used.
If you have multiple GPUs and the wrong one is being used, please go through this page .
February 19, 2019 at 9:31 amSubashni RavichandranAnsys Employee
Also, please check if there is nvcuda.dll file in Discovery installation directory and delete it. If this doesn't fix the issue, try out the suggestions as mentioned in this post .
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