Learning Forum

[sunggil]

Hi, 

I recently installed Discovery Live 2019R1.

However, Simulation does not start and user interface is missing.

NVIDIA CUDA Toolkit and graphics driver installed with the latest version.

Hardware performance and DL screen are attached below.

If someone knows how to solve, please help me.

Thanks!!

 

 

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System Information

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   Operating System: Windows 7 Professional K 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170707-0600)

           Language: Korean (Regional Setting: Korean)

System Manufacturer: Hewlett-Packard

       System Model: HP Z840 Workstation

               BIOS: Default System BIOS

          Processor: Intel(R) Xeon(R) CPU E5-2643 v3 @ 3.40GHz (24 CPUs), ~3.4GHz

             Memory: 131072MB RAM

Available OS Memory: 130980MB RAM

          Page File: 11927MB used, 250028MB available

        Windows Dir: C:windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 64bit Unicode

 

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Display Devices

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          Card name: NVIDIA Quadro M5000

       Manufacturer: NVIDIA

          Chip type: Quadro M5000

           DAC type: Integrated RAMDAC

Display Memory: 3686 MB

   Dedicated Memory: 3989 MB

      Shared Memory: 3793 MB

       Current Mode: 1920 x 1200 (32 bit) (59Hz)

      Monitor Model: HP Z24n

         Monitor Id: HWP320E

        Native Mode: 1920 x 1200(p) (59.950Hz)

        Output Type: Displayport External

        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 25.21.0014.1881 (English)

     Driver Version: 25.21.14.1881

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 2/1/2019 10:39:18, 21206192 bytes

[Subashni Ravichandran]

Hello  sunggil

Can you please press F9 with the Discovery Live GUI open? You will get a dialog box with information of the graphics renderer and the graphics card adapter being used by the application. Please cross check if the correct ones are being used. 
If you have multiple GPUs and the wrong one is being used, please go through this page .

[Subashni Ravichandran]

sunggil

Also, please check if there is nvcuda.dll file in Discovery installation directory and delete it. If this doesn't fix the issue, try out the suggestions as mentioned in this post .