TAGGED: lisence, wireless-power-transfer
February 10, 2021 at 4:43 pmkitzo2Subscriber
I am getting these errors and I am confused on how to fix them. Any help or guidance on the situation would be greatly appreciated. Thank you!February 11, 2021 at 6:55 amPraneethAnsys EmployeenPlease refer to the solution provided in the following thread and see whether it works for you. nLicense issue related to VPN ? Ansys Learning ForumnAll the best.nBest Regards,nFebruary 11, 2021 at 9:01 pmFebruary 12, 2021 at 6:48 amPraneethAnsys EmployeeHi Array,nAs you are using v2020R2, please check this option - go to Tools -> Options -> General Options -> Desktop configuration, then check the first box for enabling PPE license mode and do let us know if that works for you or not. nAll the best.nBest Regards,nFebruary 12, 2021 at 4:51 pmFebruary 12, 2021 at 5:31 pmANSYS_MMadoreAnsys EmployeeDoes your personal computer have a connection to the license server machine on the network, through a VPN or other network connection?nFebruary 12, 2021 at 8:30 pmkitzo2SubscribernI am not sure what you mean by this. I open CADpass R20 and APPgate before starting the program. How would I find out what you are referring to? Thank you.nFebruary 12, 2021 at 8:34 pmANSYS_MMadoreAnsys EmployeeYou must have some connection to the university license server to access the licenses. Can you share the entire text of the error message?nFebruary 12, 2021 at 8:36 pmkitzo2SubscribernThank you for the quick response. Here is the full message:nFailover feature 'ANSYS electronics_desktop' specified in license preferences is not available.nRequest name electronics_desktop does not exist in the licensing pool.nCannot connect to license server system.n The license server manager (lmgrd) has not been started yet,n the wrong port@host or license file is being used, or then port or hostname in the license file has been changed.nFeaturenelectronics_desktopnServer namen220.127.116.11nLicense email@example.com;nFlexNet Licensing errorn-15,10032nnFebruary 12, 2021 at 8:49 pmANSYS_MMadoreAnsys EmployeeOpen a Windows command prompt and run ping a2.cmc.ca and provide the output.nFebruary 12, 2021 at 9:15 pmkitzo2SubscribernPinging a2.cmc.ca [18.104.22.168] with 32 bytes of data:nRequest timed out.nFebruary 15, 2021 at 11:45 amANSYS_MMadoreAnsys EmployeeIf you are unable to ping the license server you will be unable to access the licenses. I recommend contacting the IT team who manage the license server to see if they are able to work with you to troubleshoot your connectivity.nViewing 11 reply threads
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