Software will not open

- May 24, 2018 at 6:04 pm
  
  rholley3
  Subscriber
  
  Just loaded Discovery live and it will not run. Does it require a special type of driver or something?
- May 25, 2018 at 6:17 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hi Ralph Holley I presume you have done the installation by running the setup.exe in administrator mode and ensured your system is connected to the internet while you try to open Discovery Live. If you still have a problem I suggest you check your system compatibility by referring Discovery Live: Compatibility Utility If compatibility tool is mentioning that graphics card is not compatible, please go through Hardware requirements required for Discovery Live from ANSYS Discovery Hardware Requirements If the graphics card is compatible then please ensure you have the latest driver installed for graphics card, available from NVIDIA Driver Downloads. Further, if you are still facing issues, please reply to us with more information, such as screenshot of the error message.
- May 29, 2018 at 6:19 pm
  
  rholley3
  Subscriber
  
  I have done all the above and even ran the live version but I'm still running into issue. The user will not be able to run the live version in this environment and I'm having trouble finding the right video drivers. Please assit.

Viewing 2 reply threads

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions