SpaceClaim does not find file paths

- June 26, 2019 at 1:44 pm
  
  rg
  Subscriber
  
  Hi, it often happens that in spacecliam when I go to make file open does not see me the folders on the server how come?
  If I open those folders from computer resources or other programs, it sees them
- June 26, 2019 at 8:04 pm
  
  Brian Bueno
  Ansys Employee
  
  Roberto
  
  Have you added the file paths to the list in SpaceClaim Options > Support Files? Perhaps that will help.
  
  The problem might also be related to your network, or the availability of the PCs in question.
  - June 27, 2019 at 6:37 am
    
    rg
    Subscriber
    
    Brian Bueno Hi Brian, can't I add the path from SpaceClaim settings as it doesn't see what it can be?
- June 27, 2019 at 6:38 am
  
  rg
  Subscriber
  
  Only SpaceClaim fails to access the other programs accessing the network
- June 27, 2019 at 6:59 pm
  
  Brian Bueno
  Ansys Employee
  
  Roberto
  
  So it never finds the folders? What if you manually type the file path into Windows Explorer when using File > Open? Something like \Server_Name. Does it find the server? Might it be related to permissions? What happens if you launch SpaceClaim using Run as Administrator?
  - June 28, 2019 at 8:09 am
    
    rg
    Subscriber
    
    Brian Bueno Hi Brian, now I'll try to do what you told me and I'll let you know
- July 11, 2019 at 9:12 am
  
  rg
  Subscriber
  
  Brian Bueno Hi, I haven't heard anything from the customer I think we've solved.
  If there will be news in the future I will let you know
  - August 1, 2019 at 12:37 pm
    
    rg
    Subscriber
    
    Brian Bueno Hi Brian now everything works

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