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February 22, 2023 at 3:45 pm
Sebas Bouter
SubscriberHello,
Every time I try to open spaceclaim I get the error shown in the picture added to this post. I also tried completely deleting every file of ansys and uninstalling ansys, and then reinstalling ansys. I even tried to do the same thing but downloading it via chrome instead of microsoft edge. I have a student version of course.
How can it be fixed?
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February 22, 2023 at 7:15 pm
peteroznewman
SubscriberThe key to understanding this error are the words, "system clock has been set back". The Ansys licensing system goes out and looks at the timestamps of a bunch of files on the computer. If it finds a file with a timestamp that is IN THE FUTURE, then it assumes that the system clock has been set back to a time IN THE PAST in order to get around the expiration date on the Ansys license.
The corrective action is the remove any file with a timestamp in the future. One sure way to clean up the computer is to format the C: drive, reinstall Windows, and reinstall all your programs. That is a huge job.
A Google Search has some links to users who have experienced this error before.
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