Spaceclaim has stopped working

- July 16, 2018 at 6:49 am
  
  nicolas.bouley
  Subscriber
  
  Spaceclaim has stopped working I have a perpetual license with an up-to-date subscription. Windows 7 pro x64, 16Gb of Ram, GeForce GTX 750Ti, Core i5 3.30Ghz impossible to launch "discovery spaceclaim", after the start of program, one window appears for indicate SpaceClaim has stopped working. i have tested the answer here, but not working again. https://discoveryforum.ansys.com/t/80g9av/discovery-live-19-0-doesnt-work-and-the-error-is-spaceclaim See the détails of problem: Signature du problème : Nom d’événement de problème: CLR20r3 Signature du problème 01: SpaceClaim.exe Signature du problème 02: 2018.1.36864.37377 Signature du problème 03: 5ad788c3 Signature du problème 04: System Signature du problème 05: 4.7.3130.0 Signature du problème 06: 5b176097 Signature du problème 07: 209a Signature du problème 08: 158 Signature du problème 09: System.AggregateException Version du système: 6.1.7601.2.1.0.256.48 Identificateur de paramètres régionaux: 1036 Information supplémentaire n° 1: d32b Information supplémentaire n° 2: d32ba35a401f4351e73ab3f0b491ebf5 Information supplémentaire n° 3: 7790 Information supplémentaire n° 4: 7790f3d76bf988aa93afa6662548e10d
- July 16, 2018 at 9:31 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hi nicolas Your graphics card GeForce GTX 750Ti does not support Discovery Live. To see a list of compatible Graphics card please check this link. To check compatibility of your machine you can also go through this link .
- July 16, 2018 at 10:10 am
  
  Subashni Ravichandran
  Ansys Employee
  
  nicolas
  We see from our database that your license has not been activated yet. I suggest you go through this link and make changes to your firewall and then try again.
- July 16, 2018 at 10:17 am
  
  nicolas.bouley
  Subscriber
  
  I know for "Discovery Live" but my problem is for SpaceClaim.
  with Spaceclaim 2017 no problem but with update for Sc19.1, this version not working, impossible to launch.
- July 16, 2018 at 11:04 am
  
  nicolas.bouley
  Subscriber
  
  Thanks for the link.
  Firewall configured and now spaceClaim works again.

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