Ansys Products

Ansys Products

SpaceClaim- When I click anywhere on the window, it disappear immediately

    • TaoZhanping
      Subscriber

      Hi, when I open the SpaceClaim from the WorkBench, I click anywhere on the window and it disappear immediately. After a while, it shows the error: The geometry editor was closed abnormally.The interface is shown in the picture and the below part is my desktop. The same situation will occur when I launch stand-only SpaceClaim. So what should I do to fix it ? There are many posts in the forum,but I find it useless without the same condition.

      Thank you for your help in advance

    • Rahul Kumbhar
      Ansys Employee
      nDid you try reconfigure from 'Product & CAD configuration' and then clear the %appdata%?n
    • TaoZhanping
      Subscriber
      Hi,nThanks for your reply! I have done it, but it doesn't work.n
    • tsiriaks
      Ansys Employee
      Open stand-alone SpaceClaim, then click on File -> SpaceClaim Options -> Advanced -> Renderer. This is default to Direct3D11, you can try changing to others and see if any of them helps. Make sure you close and restart SpaceClaim after applying the change.nAlso, try updating your graphics driver.n
    • TaoZhanping
      Subscriber
      Thank you ! The problem has been solved!n
    • tsiriaks
      Ansys Employee
      That's great ! Glad it works for you.n
Viewing 5 reply threads
  • You must be logged in to reply to this topic.