Start-up error message

- May 26, 2021 at 12:03 pm
  
  jwalker
  Subscriber
  
  I was able to launch Discovery trial yesterday without a problem, today I am greeted with the attached error message. No changes to hardware or software have been to my PC since yesterday. Is this error message actually saying that the trial license has expired?
- May 27, 2021 at 5:39 am
  Subashni Ravichandran
  Ansys Employee
  Hello John walker
  
  Your Trial license expires only on the 13th of June 2021.
  
  It looks like there are some issues with the installation of Discovery or some installation files are corrupted.
  
  Could you try re-installing the Application with Administrator rights (Right-click on set up and 'Run as admin')?
  
  If you see this issue even after a re-install, please share the below log files at the mentioned location:
  
  ~/Ansys Inc
  - Install.log
  - Install_licconfig.log
  - Install.err (if it exists)
  Please, also share the latest folder at C:Users\\AppData\Local\Temp\Discovery

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