Ansys Products

Ansys Products

STEP License

    • ikra
      Subscriber

      Hi all, 


      I was working with ansys electromagnetic (Maxwell 3D) during 3 months, but today I can't open my .Step files because of this error : "Unable to checkout STEP import license". I don't know it's a License error or other things ?  because I can open Ansys elecromagnetic and import other files (.sat for example). 


      Could you help me please. 


      Thank you 

    • Rob
      Ansys Employee

      I'll move to installation, what licence are you using?

    • ikra
      Subscriber

      I'm using Ansys 19.2

    • tsiriaks
      Ansys Employee

      It could be that some of the licenses have expired. 


      Please ask your license server admin to check the license file(s) and see if you have either of these : xlate_step , a_spaceclaim_dirmod   and what is the expiration date for them.


      Thanks,


      Win

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