Discovery Import

Discovery Import

The application failed to initialize. This may be caused by an issue with the installation.

    • Prathap
      Subscriber


      Hello Team,

      We are facing an error at the user end. The PC doesn't have 4 GB dedicated Graphics card but, it works fine with Spaceclaim Direct Modeler. 

      We expected it to open model stage and refine stage but, it quickly crashes once launcher image is displayed on the screen. 

      PC works fast though. Latest Graphics drivers are installed from GEForce application.

      Can we know the reason.

    • Subashni Ravichandran
      Ansys Employee

      Hello Prathap Hoodi Muniraj

      Please try installing the latest redistributable. You can try installing the appropriate one from here: Latest supported Visual C++ Redistributable downloads | Microsoft Docs

      Please try installing the VC_redist.x64.exe and vc_redist.x86.exe for Visual Studio 2015, 2017, 2019 and 2022 package. If they already have 2015 installed, you may need to uninstall before installing this downloaded version.

Viewing 1 reply thread
  • You must be logged in to reply to this topic.