Ansys Products

Ansys Products

“The installation completed with warnings/errors”

    • Yrnaso
      Subscriber
    • George Karnos
      Ansys Employee
      Can you post the contents of the install.log and install.err files.
      Please do not attach files as we are not permitted to open them.
    • Yrnaso
      Subscriber
      This is the Install log. I'm unable to open the .err file.
      >>>--------------------------------------->
      Start Installation: Tue Apr 5 07:20:35 2022
      Revision: 2022 R1

      Platform specifics:
      Windows
      Username of Installer: FLORIDAPOLY\ohenry5240
      User Has Administrator Privileges
      C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524\instcore.exe -usetempdir C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524 -launchdir C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64 -admin
      Initial mount directory:
      C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64
      Installation Directory:
      D:\Program Files\ANSYS Inc\ANSYS Student

      Windows x64
      Ansys, Inc. Products
      Explicit Dynamics
      Autodyn
      Fluid Dynamics
      CFX (includes CFD-Post)
      Chemkin
      Energico
      Model Fuel Library (Encrypted)
      Reaction Workbench
      EnSight
      FENSAP-ICE
      Fluent (includes CFD-Post)
      Forte (includes EnSight)
      Polyflow (includes CFD-Post)
      TurboGrid
      Offshore
      Aqwa
      Structural Mechanics
      Mechanical Products
      Ansys Geometry Interfaces
      Discovery Geometry Interface
      SpaceClaim Geometry Interface

      The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.
      This may take a while ...
      Successfully copied prerequisites from media.

      You don't need to install any prerequisites.

      Reading the installation media contents - please wait.

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      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\instcore\tcl\COMMON.TGZ ...
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      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\autodyn\WINX64.7z ...
      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\addincfg\autodyn\WINX64.7z ...


    • Yrnaso
      Subscriber
      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\sgcharts\WINX64.7z ...
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      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\common\WINX64.7z ...
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    • Yrnaso
      Subscriber
      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\addins\granta_selector\WINX64.7z ...
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      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\configs\cfx\WINX64.7z ...
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    • Yrnaso
      Subscriber
      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\geompara\WINX64.7z ...
      Extraction: C:\Users\ohenry5240\Desktop\ANSYSACADEMICSTUDENT_2022R1.1_WINX64\addincfg\mech\WINX64.7z ...
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      RSS is disabled

      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigCommon.exe
      Configuring Help ...

      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigHelp.exe



      ANSYS Internet Doc has been configured.
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigWB.exe

      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\Framework\bin\Win64\Ans.DriverSetup.exe
      Running "D:\Program Files\ANSYS Inc\ANSYS Student\v221\RSM\bin\AnsConfigRSM.exe" -encodingUTF8



      Configuring RSM...







      Configuring default RSM and ARC Port numbers for 2022 R1 ...



      Done!







      User has Administrator privileges







      ----------------------------------------------------------------------------------



      Creating Start Menu Shortcut for RSM 2022 R1 Configuration...



      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R1\Remote Solve Manager\RSM Configuration 2022 R1.lnk



      Creating Start Menu Shortcut for RSM 2022 R1 Job Monitor...



      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R1\Remote Solve Manager\RSM Job Monitoring 2022 R1.lnk



      Creating Start Menu Shortcut for RSM 2022 R1 Cluster Monitor...



      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R1\Remote Solve Manager\RSM Cluster Monitoring 2022 R1.lnk



      Creating Start Menu Shortcut for ARC 2022 R1 Configuration...



      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R1\Remote Solve Manager\ARC Configuration 2022 R1.lnk



      Creating Start Menu Shortcut for DCG 2022 R1 Configuration...



      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2022 R1\Remote Solve Manager\DCG Configuration 2022 R1.lnk



      Created Shortcut D:\Program Files\ANSYS Inc\ANSYS Student\v221\RSM\bin\HPCServices\DCG Local Portal.lnk



      Created Shortcut D:\Program Files\ANSYS Inc\ANSYS Student\v221\RSM\bin\HPCServices\DCG Local Shutdown.lnk
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigCFX.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigCHEMKIN.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigEnergico.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigRDWorkbench.exe
      Configuring EnSight ...



      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigEnsight.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigFENSAP.exe
      Configuring ANSYS CFD Post ...



      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigCFDPost.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigFLUENT.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigPolyflow.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigFORTE.exe
      Configuring ANSYS TurboGrid ...



      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigTG.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigAQWA.exe
      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigANSYS.exe





      Adding write permissions for Users and Administrators group ...
      Configuring ACP ...



      Running D:\Program Files\ANSYS Inc\ANSYS Student\v221\commonfiles\configs\winx64\config\AnsConfigACP.exe
      Creating Start Menu items for Ansys client licensing ...
      Running "D:\Program Files\ANSYS Inc\ANSYS Student\v221\aisol\..\commonfiles\CAD\bin\winx64\Ans.CadInt.CADConfigurationUtility.exe"







      Log files is D:\Program Files\ANSYS Inc\ANSYS Student\v221\CADConfigLogs\Latest\CADConfigurationMgr.log



      MessageLogger.logFilePath is D:\Program Files\ANSYS Inc\ANSYS Student\v221\CADConfigLogs\Latest\CADConfigurationMgr.log



      ErrorLogger.errorFilePath is D:\Program Files\ANSYS Inc\ANSYS Student\v221\CADConfigLogs\CADConfigurationMgr.err



      Prerequisites ..... Configure Success



      SCWorkbenchPlugIn ..... Configure Success



      Discovery Workbench Plugin ..... Not Configured

      Successfully created file associations.


      The installation completed with warnings/errors. Review any .err or .log files in:
      D:\Program Files\ANSYS Inc\ANSYS Student

      Installation Complete: Tue Apr 5 07:30:56 2022
      <---------------------------------------<<<
    • George Karnos
      Ansys Employee
      Try uninstalling and install to the C:\ instead of D:\
      We have seen issues if not installed in the system drive.
    • Yrnaso
      Subscriber
      I've already tried that, unfortunately it also did not work.
    • George Karnos
      Ansys Employee
      If you open the file.err with notepad, paste the contents here
      Also, What is the exact error you get when you try to run?
    • Yrnaso
      Subscriber
      Here is the .err. I can't run it after install, I only have the configure and uninstall executables.
      >>>--------------------------------------->
      Ansys installation: Tue Apr 5 07:30:56 2022
      Revision: 2022 R1

      ###### Error #######
      Error executing configuration script 'C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524\config\AnsConfigWB.tcl'
      '"C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524\tcl\bin\winx64\tclsh.exe" "C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524\config\AnsConfigWB.tcl"-installdir "D:\Program Files\ANSYS Inc\ANSYS Student" -rev 221 -dotrev 2022 R1 -scripttosource "C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524\config\ConfigCommon.tcl" -sourcedir "C:\Users\OHENRY~1\AppData\Local\Temp\ans_install_tmp12524" -os_lang en-us -install ' terminated after 1 attempts with the following error(s):
      Unknown error
      Exit Code: 1
      Graphics Driver Verification and Setup Error.
      >>>--------------------------------------->

    • George Karnos
      Ansys Employee
      What is the Graphics card and driver date istalled?
      If you run dxdiag
      go to the display tabs and paste the screen shots
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