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Unable to check out license for mapdl using ANSYS 2021 R1 on RHEl 8

    • shesprich
      Subscriber
      I can launch fluent no problem, and can verify that a license was checked out by viewing $HOME/.ansys/licdebug.FLUENT.211.out.
      When I use the mapdl launcher I get the following error:

      *** IMPORTANT LICENSING MESSAGE ***
      ANSYS LICENSE MANAGER ERROR:
      Could not connect to license server: 29007@127.0.0.1. System error: 111 "Connection refused".
       *** ERROR - ANSYS license not available.

      When I check the $HOME/.ansys/ansyscl-.log I see the following error:
             -----------------------------------------------------------------------------------------------------------------------------
      2022/05/20 11:54:30 INFO       ANSYSLI_CMD=/usr/ansys_inc/v211/licensingclient/linx64/ansyscl -acl 36217.83209 -nodaemon -log /home//.ansys/ansyscl..36217.83209.log
      2022/05/20 11:54:30 INFO       ANSYSLI_INITIALIZATION_FILE='/usr/ansys_inc/shared_files/licensing/ansyslmd.ini'
      2022/05/20 11:54:30 INFO       ANSYSLI_PRODORD_FILE='/usr/ansys_inc/shared_files/licensing/prodord/ansysli.prodord.xml'
      2022/05/20 11:54:30 INFO       ANSYSLI_TIMEOUT_FLEXLM=15
      2022/05/20 11:54:30 INFO       Configuring ACL Core
      2022/05/20 11:54:30 INFO       ACL Core Initialized
      2022/05/20 11:54:30 INFO       ANSYSCL_PORT=29007
      2022/05/20 11:54:30 INFO       Listen Socket Created
      2022/05/20 11:54:30 INFO       ANSYSLI_CLIENT_IDLE_TIMEOUT=0
      2022/05/20 11:54:30 INFO       ANSYSCL_FNP_PATH=1055@xx.xx.xx.xx
      2022/05/20 11:54:30 INFO       Ready to accept connections.
      2022/05/20 11:54:31 INFO       ANSYSLI_IP_OVERRIDE option is off.
      2022/05/20 11:54:31 HANDSHAKE_ERROR                                            1/1/1/1                                      11:127.0.0.1
             System error: 0 "".
      2022/05/20 11:54:33 INFO       License server shutdown is complete. Thank you.

      The command ansysli_util -statli 2325@ connects successfully. Additionally, ansysli_util -checkout ansys yields the following:

      ansys OUT id=-SYSTEM-2984-199468 shared_info=-SYSTEM-2984-199469 is_sharable=yes server=2325@xx.xx.xx.xx is_academic=yes has_academic_logo=no max_h_elem=0 max_nodes=0 max_struct_nodes=0 max_faces=0 max_bodies=0 max_species=0 min_cell_size=0 max_depth=0
         Resolved by Feature: id=0 feature=ansys product=ANSYS Mechanical Enterprise

      Any assistance would be appreciated. Additionally if you need any other information please let me know and I will get it posted. Thanks in advance!
    • George Karnos
      Ansys Employee
      Try running without firewall enabled.
      If this works, is it possible to check the firewall logs to see what is being blocked.
    • shesprich
      Subscriber
      Thanks for the feedback Geo. I disabled the firewall and tried again with the same result. Additionally, I am fairly certain it is not a firewall issue since fluent works fine, and so does 'ansysli_util -checkout ansys'. If it was a firewall issue one would think it would inhibit all ANSYS software not just mapdl.
      Also, I am unsure which feature mapdl checks out, so I just used ansys. If there is a specific feature(s) used by mapdl I could try using the ansysli_util to check out those specific features and make sure the server is servicing those features properly.
      Any other tips would be appreciated. Thanks!
    • George Karnos
      Ansys Employee

      What is the contents of the
      $HOME/.ansys/licdebug.MECH.211.out file?
      Also, can you post the output from the ansysli_util -statli 2325@ command? remove the servername reference in the output
    • shesprich
      Subscriber
      I do not have a licdebut.MECH.211.out. Here are the licdebug files I do have:
      licdebug.ACT.211.out
      licdebug.ALI_UTIL.202.out
      licdebug.ALI_UTIL.211.out
      licdebug.ANS_INFO.211.out
      licdebug.ANS_WB.211.out
      licdebug.FEAT_ANSYS.211.out
      licdebug.FLUENT.211.out
      The output from the ansysli_util command is too long to be posted in the comment so I added it as an attachment.
      Your help is most appreciated!
    • George Karnos
      Ansys Employee
      What is does the licdebug.FEAT_ANSYS.211.out file?
      We are not permitted to open files. Please post contents.
    • shesprich
      Subscriber
      The log was too big, so I just included the contents from the most recent attempt.

      2022/05/31 08:46:10INFOStarting Licensing Client Proxy server.
      2022/05/31 08:46:10INFO/usr/ansys_inc/v211/licensingclient/linx64/ansyscl -acl 396472.4480 -nodaemon -log /home//.ansys/ansyscl..396472.4480.log
      2022/05/31 08:46:10INFOStarted ANSYSLI server.
      2022/05/31 08:46:11HANDSHAKE_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not make an SSL handshake with server 62561@127.0.0.1.
      Could not read certificate file.
      2022/05/31 08:46:11ERRORCould not make an SSL handshake with server 62561@127.0.0.1.
      Could not read certificate file.
      2022/05/31 08:46:13HANDSHAKE_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not make an SSL handshake with server 62561@127.0.0.1.
      System error: 104 "Connection reset by peer".
      2022/05/31 08:46:13ERRORCould not make an SSL handshake with server 62561@127.0.0.1.
      System error: 104 "Connection reset by peer".
      2022/05/31 08:46:14CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:14ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:15CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:15ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:16CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:16ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:17CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:17ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:18CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:18ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:19CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:19ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:20CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:20ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:21CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:21ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:22CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:22ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:23CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:23ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:24CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:24ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:25CONNECT_ERROR0/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:25ERRORCould not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:26CONNECT_ERROR163610/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".
      2022/05/31 08:46:26CONNECT_ERROR163610/0/0/0396472:FEAT_ANSYS:@:linx640:xx.xx.xx.xx
      Could not connect to license server: 62561@127.0.0.1. System error: 111 "Connection refused".

    • shesprich
      Subscriber
      In case it helps at all this is the output from licdebug.FLUENT.211.out:
      2022/05/20 10:23:18INFOStarting Licensing Client Proxy server.
      2022/05/20 10:23:18INFO/usr/ansys_inc/v211/licensingclient/linx64/ansyscl -acl 32010.75728 -nodaemon -log /home//.ansys/ansyscl..32010.75728.log
      2022/05/20 10:23:18INFOStarted ANSYSLI server.
      2022/05/20 10:23:20CLIENT_CONNECT1/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      2022/05/20 10:23:20NEW_CONNECTIONConnected to Licensing Client Proxy server: 14227@127.0.0.1.
      2022/05/20 10:23:20CHECKOUTcfd_solve_level221.1 (2020.1029)1/1/1/501/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      2022/05/20 10:23:20CHECKOUTcfd_solve_level121.1 (2020.1029)1/1/1/501/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      2022/05/20 10:23:20CHECKOUTcfd_base21.1 (2020.1029)1/1/1/501/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      2022/05/20 10:23:20CHECKOUTFEAT_CFD_BASE21.1 (2020.1029)1/1/1/-11/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      2022/05/20 10:23:20CHECKOUTFEAT_CFD_SOLVE_LEVEL121.1 (2020.1029)1/1/1/11/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      2022/05/20 10:23:20CHECKOUTFEAT_CFD_SOLVE_LEVEL221.1 (2020.1029)1/1/1/11/1/1/132010:FLUENT:@:linx647:xx.xx.xx.xx
      ~
    • shesprich
      Subscriber
      I cleaned up ansysli_util so it will post:

      ansysli_util -statli 2325@
      Attempting to connect to ansysli_server running on 2325@...
      Connection Established. Querying for additional information...
      ANSYSLI_PORT = 2325
      Hostname =
      IP = xx.xx.xx.xx
      Process Id = 2984
      Full Version = 2.2.2 LM1 (20210125) for winx64. Updated at ANSYS Release 2021 R1.
      Startup = NORMAL STARTUP 2022/03/17 03:21:38
      Active Clients = 1
      Max Clients = 5
      Total Clients = 108458
      WB Usage Tracking = ON
      DP Reserve Support = ON
      Monitor Status: Monitor Running
      Monitor Version: ANSYS Licensing Interconnect version 2.2.1 (20210125) for winx64. Updated at ANSYS Release 2021 R1.
      Licenses Cached for server:
      FEATURECOUNTVERSIONEXPIRATION
      1spacdes509999.9999 2022/07/06
      1spacdes5009999.9999 2022/07/06
      a_catv6_reader
      a_catv6_reader
      a_jt_reader
      a_jt_reader
      a_spaceclaim_catv5
      a_spaceclaim_catv5
      a_spaceclaim_dirmod
      a_spaceclaim_dirmod
      a_spaceclaim_faceteddata
      a_spaceclaim_faceteddata
      acdi_adprepost
      acdi_adprepost
      acfd_vki
      acfd_vki
      acfx_bldmdlr
      acfx_bldmdlr
      acfx_pre
      acfx_pre
      acpreppost
      acpreppost
      advanced_meshing
      advanced_meshing
      afsp_gui
      afsp_gui
      afsp_optigrid
      afsp_optigrid
      afsp_viewmerical
      afsp_viewmerical
      agppi
      agppi
      alinks_gui
      alinks_gui
      am_module
      am_module
      am_prep
      am_prep
      am_print
      am_print
      ans_act
      ans_act
      anshpc
      ansrom
      ansrom
      ansys
      ansys
      aqwa_pre
      aqwa_pre
      aqwa_solve
      aqwa_solve
      aspeos_fie
      aspeos_fie
      aspeos_hud
      aspeos_hud
      aspeos_level1
      aspeos_level1
      aspeos_level2
      aspeos_level2
      aspeos_level3
      aspeos_level3
      aspeos_opd
      aspeos_opd
      aspeos_ost
      aspeos_ost
      aspeos_solver
      aspeos_solver
      cfd_base
      cfd_base
      cfd_polyflow_ui
      cfd_polyflow_ui
      cfd_preppost
      cfd_preppost
      cfd_solve_level1
      cfd_solve_level1
      cfd_solve_level2
      cfd_solve_level2
      cfd_solve_level3
      cfd_solve_level3
      disco_level1
      disco_level1
      disco_level2
      disco_level2
      dsdxm
      dsdxm
      elec_filter
      elec_filter
      elec_solve_2d
      elec_solve_2d
      elec_solve_hfss
      elec_solve_hfss
      elec_solve_icepak
      elec_solve_icepak
      elec_solve_level1
      elec_solve_level1
      elec_solve_level2
      elec_solve_level2
      elec_solve_level3
      elec_solve_level3
      elec_solve_maxwell
      elec_solve_maxwell
      elec_solve_q3d
      elec_solve_q3d
      elec_solve_siwave
      elec_solve_siwave
      electronics2d_gui
      electronics2d_gui
      electronics3d_gui
      electronics3d_gui
      electronics_desktop
      electronics_desktop
      electronicsckt_gui
      electronicsckt_gui
      ema_charge_gui
      ema_charge_gui
      ema_charge_solve
      ema_charge_solve
      ema_gui
      ema_gui
      ema_solve
      ema_solve
      emag
      emag
      ensight_enterprise
      ensight_enterprise
      envision_pro
      envision_pro
      explicit_advanced
      explicit_advanced
      explicit_basic
      explicit_basic
      fluent_meshing
      fluent_meshing
      fluent_meshing_pro
      fluent_meshing_pro
      fluent_setup_post
      fluent_setup_post
      fluent_setup_post_pro
      fluent_setup_post_pro
      forte_3
      forte_3
      granta_edupack
      granta_sim_mat_data
      granta_sim_mat_data
      ice_translator
      ice_translator
      mat_designer
      mat_designer
      motorcad
      motorcad
      motorcad_im
      motorcad_im
      motorcad_pm
      motorcad_pm
      motorcad_sync
      motorcad_sync
      nspice_apl
      nspice_apl
      nspice_hicap
      nspice_hicap
      nspice_sv
      nspice_sv
      optishpc
      pemag
      pemag
      pexprt
      pexprt
      piautoin
      piautoin
      picatv5
      picatv5
      piproe
      piproe
      pisoledg
      pisoledg
      pisolwor
      pisolwor
      piug
      piug
      preppost
      preppost
      rd_ckcompute
      rd_ckcompute
      rd_ckgraph
      rd_ckgraph
      rd_ckpost
      rd_ckpost
      rd_ckpreproc
      rd_ckpreproc
      rd_ckui
      rd_ckui
      rd_fortemesh
      rd_fortemesh
      rd_forteui
      rd_forteui
      rd_forteviz
      rd_forteviz
      rd_kineticsapi
      rd_kineticsapi
      rd_mechforte
      rd_mechforte
      rd_mechmfc
      rd_mechmfc
      rd_mechsoot
      rd_mechsoot
      rd_mechwb
      rd_mechwb
      rd_reactionwbui
      rd_reactionwbui
      rdacis
      rdacis
      rdpara
      rdpara
      redhawk
      redhawk
      redhawk_apl
      redhawk_apl
      redhawk_caching
      redhawk_caching
      redhawk_gds2def
      redhawk_gds2def
      redhawk_inductance
      redhawk_inductance
      redhawk_lef2def
      redhawk_lef2def
      redhawk_mpr
      redhawk_mpr
      redhawk_netlisting
      redhawk_netlisting
      redhawk_passchk
      redhawk_passchk
      redhawk_pwrcalc
      redhawk_pwrcalc
      redhawk_sim0
      redhawk_sim0
      redhawk_sim1
      redhawk_sim1
      redhawk_sim3
      redhawk_sim3
      redhawk_spice_pkg
      redhawk_spice_pkg
      redhawk_vcd
      redhawk_vcd
      sherlock
      sherlock
      simplorer_advanced
      simplorer_advanced
      simplorer_control
      simplorer_control
      simplorer_cprogrinterface
      simplorer_cprogrinterface
      simplorer_gui
      simplorer_gui
      simplorer_libsmps
      simplorer_libsmps
      simplorer_sim
      simplorer_sim
      simplorer_sim_entry
      simplorer_sim_entry
      simplorer_vhdlams
      simplorer_vhdlams
      siwave_level1
      siwave_level1
      sptartist
      sptartist
      sptdirectdotlib
      sptdirectdotlib
      sptgafsplit
      sptgafsplit
      spthdl
      spthdl
      sptipwizard
      sptipwizard
      sptmixedlanguage
      sptmixedlanguage
      sptmixedvt
      sptmixedvt
      sptmultipletestbenches
      sptmultipletestbenches
      sptmultiplevoltages
      sptmultiplevoltages
      sptpowergating
      sptpowergating
      sptsoc
      sptsoc
      sptspefcapacitance
      sptspefcapacitance
      sptsynlib2alf
      sptsynlib2alf
      sptsystemverilog
      sptsystemverilog
      spttbengine
      spttbengine
      sptvectorless
      sptvectorless
      sptvectorselector
      sptvectorselector
      sptvwengine
      sptvwengine
      sptwsengine
      sptwsengine
      sptwwalflint
      sptwwalflint
      sptwwengine
      sptwwengine
      sptwwgaf
      sptwwgaf
      sptwwsim
      sptwwsim
      sptwwui
      sptwwui
      sptwwvcdplus
      sptwwvcdplus
      vmotion
      vmotion
      vmotion_catiai
      vmotion_catiai
      vmotion_drtrain
      vmotion_drtrain
      vmotion_drtrain_pre
      vmotion_drtrain_pre
      vmotion_links
      vmotion_links
      vmotion_mesh
      vmotion_mesh
      vmotion_mesh_pre
      vmotion_mesh_pre
      vmotion_para
      vmotion_para
      vmotion_post
      vmotion_post
      vmotion_pre
      vmotion_pre
      vmotion_step
      vmotion_step
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