Photonics

Photonics

Unable to deactivate the trial license

    • gogogog
      Subscriber

      Hi, I am trying to deactivate my license on my computer so as to be able to use Lumerical FDTD and Charge on another computer. However when I try to deactivate the license on the Lumerical launcher, an error message saying "Deactivation failed with error code 6". Please advise as to what i should do next. thank you!

    • Lito Yap
      Ansys Employee
      Evaluation/Trial licenses cannot be moved to a different computer . Try to request for an evaluation/trial license from your Ansys Account Manager or an Ansys Lumerical representative in your region.
    • gogogog
      Subscriber
      what is the difference between trial version and evaluation version please?
    • Lito Yap
      Ansys Employee
      They are both the same. Evaluation license are also called trial license.
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