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Unable to install Service.

    • Sebastien Boivin
      Subscriber

      Hi everyone, 

      I tried to install the AD connector service on a win 2022 server, and ran into that error..   The firewall is turned off for troubleshooting. 

      When I execute the command here.  
       .\install.ps1 -username "AnsysADaccount" -password "E.................................x" -thumbprint "b..............................cfc"
      it returns:  Ansys.Gateway.AdConnector.exe : Can't connect to ldap server 

      What is strange here, is if I run .\install.ps1 and answer each prompt with the same value above, I can launch it but get that error here. 

       info: Program[0]

            Start new service.

      SERVICE_NAME: Ansys.Gateway.AdConnector 

              TYPE               : 10  WIN32_OWN_PROCESS  

              STATE              : 2  START_PENDING 

                                      (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

              WIN32_EXIT_CODE    : 0  (0x0)

              SERVICE_EXIT_CODE  : 0  (0x0)

              CHECKPOINT         : 0x0

              WAIT_HINT          : 0x7d0

              PID                : 6308

              FLAGS              : 

      Ansys.Gateway.AdConnector.exe : No connection could be made because the target machine actively refused it. (localhost:16402)

      At C:\agw\install.ps1:44 char:5

      +     & $exe install

      +     ~~~~~~~~~~~~~~

          + CategoryInfo          : NotSpecified: (No connection c...ocalhost:16402):String) [], RemoteException

          + FullyQualifiedErrorId : NativeCommandError

      No connection could be made because the target machine actively refused it. 

      Has anyone had the same problem? 

    • Masataka Nakamura
      Subscriber

       

       

      Hello Sebastien, The username should be in the format “username@domainname”.  If you have not specified it in that format, could you please try again.

      e.g. 
      . \install.ps1 -username “domainjoin@company.com” -password “agw……” -thumbprint “b……………………………………..0″

       

       

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