Unable to open scdoc files with double click

- May 18, 2020 at 3:45 pm
  
  rg
  Subscriber
  
  Hi
  
  I have a client who cannot open the scdoc files with a double click.
  I have already reinstalled SpaceClaim and deleted all the files within this path
  
  C:UsersAppDataLocalSpaceClaim
  
  C:UsersAppDataRoamingSpaceClaimLog Files
  
  How can I go about solving it? Do I have to delete all the windows spacecliam registry keys?
  
  If you need it, I have the .ansys folder
  
  Best Regards
- May 19, 2020 at 6:32 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Robert
  
  The registry key value should be set to the following:
  
  "C:Program FilesANSYS Incv195scdmspaceclaim.exe" "%1" "/USERUNNINGSPACECLAIM=true" /UseLicenseMode=true
  
  /UseLicenseMode=true is necessary to make Discovery SpaceClaim look for the subscription license. Without that set it will look for a floating license, which is why you get the error in the image you submitted.
  
  Please let me know if this resolves your issue.
- May 19, 2020 at 6:34 am
  
  rg
  Subscriber
  
  Subashni Hi Subashni
  
  I will let you know if it works
  Thanks
- May 19, 2020 at 9:14 am
  
  rg
  Subscriber
  
  Subashni
  
  Now it works, however it is strange that the first installation does not work the opening of the native files, it usually works always
  
  Regards

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