Unable to use Discovery in “write mode” while I’m testing it according to the “30 Days Free Trial”

- October 26, 2020 at 9:20 am
  
  jean
  Subscriber
  
  As you can see in "Licence issue.pdf" file, I'm able to launch Discovery but have immediately an error box with a licence message, then after closed it, I may manipulate the model but can't save it (I didn't if I may launch analysis). I have the protocol as described in https://discoveryforum.ansys.com/t/q5gwjy/discovery-license-activation-troubleshooting but didn't attach the requested zip files as they contain some "customer details", anyway nothing very important and I may send you if needed. The installation has been made on a new Windows PC with recommended HW. I "waste" one week trying to solve that ... Thanks for your help, Jean Davy
  🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
- October 26, 2020 at 10:40 am
  
  Naresh Patre
  Ansys Employee
  
  Hello jean-davy
  
  I checked your account details and couldn't find any 30-day trial license for Discovery products (I noticed a Ansys Cloud license instead). You can click on the "30-day free trial" link mentioned on the right side of the homepage of this forum. Once your trial is activated, you can check the license details on your account page using below link:
  
  https://myaccount.ansys.com/mysubscriptions
  - October 26, 2020 at 4:16 pm
    
    jean
    Subscriber
    
    Naresh Patre
    OK, I have installed again with click on the "30-day free trial".
    
    And I still have a licence file error, log and err files attached.
    
    I attach also a screen dump of my account, that has changed !
    
    🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
- October 26, 2020 at 4:23 pm
  
  jean
  Subscriber
  
  Naresh Patre
  Wite button is no more disabled, so may be I do not need to worry about the licence file ?
  I will work/test wednesday, will inform here also !
- October 27, 2020 at 8:15 am
  
  Naresh Patre
  Ansys Employee
  
  Hello jean-davy
  
  Yes, I think you should be able to use Discovery now!

Viewing 3 reply threads

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions