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July 29, 2017 at 12:45 am
pgl
Ansys EmployeeMy ANSYS Student or AIM Student product fails to launch after installation - I'm using folders/paths with special characters (&,@,^, arabic characters or symbols).
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September 15, 2017 at 8:44 pm
pgl
Ansys EmployeeIf the ANSYS Student or AIM Student product fails to launch after installation then one of the possible causes is that the product download was extracted into a path with special characters (&,@,^, arabic characters or symbols). When special characters are involved, the .net framework doesn't install during the Student Product installation.
Workaround: Install the products to a different folder name that doesn't use special characters.
Note that a similar issue can occur when you PC's username has special characters- If you share your PC, avoid using special characters, so for example "paul&jane" wouldn't be a good choice.
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