TAGGED: installation-error
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March 15, 2023 at 2:01 am
jn
SubscriberHello,I'm trying to install Ansys 2023 R1 and it keeps getting installed with an error.Following is the error log (I tried to download them inside the Ansys file location) :>>>--------------------------------------->Ansys installation: Mon Mar 13 19:01:24 2023Revision: 2023 R1###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\corewb\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\meshing\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\apipsrv\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\syscplg\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\mechsrvplg\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\dpf\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\dpf\plugins_autodyn\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\rsm\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\icemwb\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\acispara\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\sec\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\disco_overlay_resources\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\disco\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ccm\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\blademodeler\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\fusion\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\spaceclm\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ecadxltr\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\spatialiop\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addins\granta_gateway\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addins\granta_selector\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cff\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluenta\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluentc\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluentm\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluents\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluentp\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\fluent3ddp\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\jquery\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\qt\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\hdf5\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\tp\zlib\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ansys\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addprintgeometry\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\ansys\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\solver\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error decompressing file:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error decompressing file:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\python_site_mapdl\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\addincfg\mech\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\dpf\plugins_composites\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\aas\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cfxcomon\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\additive_cl\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\matcal\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\acad\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\datakit\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\osm\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\geomproe\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\pe\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\ai\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\geomunig\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\nx\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\se\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\cads\sw\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\student\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\license\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error extracting C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\configs\clientlicensing\WINX64.7z:'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\7zip\7z.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 2###### Error #######Error executing configuration script 'C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\config\AnsConfigClientLicensing.tcl''C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\tcl\bin\winx64\tclsh.exe' terminated after 1 attempts with the following error(s):Unknown errorExit Code: 1couldn't execute "C:\Users\j\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64\ANSYS Inc\ANSYS Student\v231\commonfiles\configs\winx64\config\AnsConfigClientLicensing.exe": no such file or directorywhile executing"exec $cmdPath"invoked from within"if { $config == 1 || $unconfig == 1 } {set ANSYSLIC_PLATFORM winx64set config_dir "$installDir\\v$revn\\commonfiles\\configs\\$ANSYSLIC_PLATFO..."(file "C:\Users\j\AppData\Local\Temp\ans_install_tmp2100\config\AnsConfigClientLicensing.tcl" line 21)>>>--------------------------------------->I've tried deleting/redownloading multiple times, downloading in different locations, deleting all temporary files, deleting ALL antivirus programs. And of course, ran setup file as an Admin.
What should I do?
Thanks.
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March 28, 2023 at 2:18 pm
George Karnos
Ansys EmployeeDid you extract the zip file before running setup.exe?
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