October 25, 2018 at 12:37 pmaschefSubscriber
After Installing Ansys Student as Admin and starting Workbench 19.2 (from Start and from the installation folder) as Admin, too, I get this error message.
I tried changing my computername and system language to english (us), redownload, -installing and -starting but nothing works.
Thanks in advance.
October 25, 2018 at 1:03 pmJakeCAnsys Employee
It sounds like there may be a dll conflict in your path.
Please try the following:
Start -> type in cmd -> click on the command prompt
Enter the following commands, and please adjust as necessary to match your machine:
cd "c:program filesansys incv192Frameworkbinwin64"
Please let us know if that helps.
October 25, 2018 at 1:11 pmaschefSubscriber
thank you for your quick reply, but unfortunately it still doesn't work. (same error)
October 25, 2018 at 1:26 pmJakeCAnsys Employee
In the command prompt, please type "set" and press enter.
Then post a screenshot of the results.
Also please try opening windows file explorer and paste the following into the path/address bar at the top:
Rename the v192 directory to be v192_old
Next click on Start -> Type in DxDiag.exe -> Click on DxDiag
Post a screenshot of each of the tabs.
Next open an Admin Command Prompt Start -> type cmd -> Right click on Command Prompt -> Run As Administrator
Enter the following commands:
Next click on start -> Ansys 19.2 -> Product and CAD configuration
Click on "Check for Required Prerequisites" and post a screenshot of the results.
Click on "Install Required Prerequisites" (and follow the prompts)
Click on "Add >NET Security Exception"Click on Configure Products and CADS (and follow the prompts)
Now try running Workbench again.
If that doesn't work, please right click on the Workbench shortcut in the start menu and select "Run As Administrator" and see if that works.
October 25, 2018 at 1:43 pm
October 25, 2018 at 4:47 pmtsiriaksAnsys Employee
Hi aschef ,
Just for a kick, if you run this directly
C:Program FilesANSYS IncANSYS Studentv192commonfilesIronPythonipy.exe
Do you see a similar error ?
If so, there is something on the systems that is messing with IronPython
I'm not sure if it's related but it might be worth trying to uninstall that IronRuby and see if it makes any difference.
October 26, 2018 at 5:20 amaschefSubscriber
yes, there was a similar error and yes it was related! After deinstalling IronPython, Ansys started normally.
Thank you very much!
October 26, 2018 at 4:21 pmtsiriaksAnsys Employee
Thank you for the update.
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