November 26, 2019 at 6:53 pm
November 27, 2019 at 12:18 amtsiriaksAnsys Employee
You get this error during launching Workbench ?
Do you have any .err file under (default) C:Program FilesANSYS IncANSYS Student
November 27, 2019 at 2:23 pm
December 2, 2019 at 5:44 pmtsiriaksAnsys Employee
Try this if you haven't already
Close all ANSYS applications, then open CMD Prompt and issue the following command
move "%appdata%ansys" "%appdata%ansys.old"
If that doesn't work, please post the output of 'set' command without quote ( ' ' )
December 3, 2019 at 10:08 pm
December 4, 2019 at 12:51 amtsiriaksAnsys Employee
Can you install ANSYS without including special characters in directory name ?
It seems you specified ANSYS####ANSYS Student#### during the install.
You can try ANSYS IncANSYS Student instead.
Please uninstall the current one with ANSYS####ANSYS Student####v195uninstall.exe (make sure to 'run as administrator') , then manually wipe the entire ANSYS afterwards. Then, reinstall the software.
December 4, 2019 at 10:03 amKifflomSubscriber
I basically gave up on the R3 version and decided to download R2.
I followed your advice to give the directory folder a name without special characters and so far so good. It works! Unfortunately I do not know whether this is because of the R2 version or the change in folder name.
Thank you very much,
December 4, 2019 at 5:28 pmtsiriaksAnsys Employee
That's good news. Thank you for the update.
If you like, you can try installing R3 again (they can co-exist with each other).
December 9, 2019 at 1:05 amjohnjasSubscriber
December 9, 2019 at 11:46 ampeteroznewmanSubscriber
On the download page for ANSYS Student, below the place where you click on the Download ... R3 button, near the bottom of the page is a Prior Releases link.
December 9, 2019 at 11:57 pmtsiriaksAnsys Employee
johnjas, yours is totally different and you have more than one issues. Please create a new thread for your own and post the content of install.err file.
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