Learning Forum

[Kifflom]

Hi,

today I've tried running my free ANSYS Workbench application, but, unfortunately, encountered a fattal error.

I attach screenshots

Is there any known solution to this?

I would be incredibly grateful for any help!

[tsiriaks]

You get this error during launching Workbench ?

Do you have any .err file under (default) C:Program FilesANSYS IncANSYS Student

[Kifflom]

I do not have any additional files in this directory other than the following:

[tsiriaks]

Try this if you haven't already

Close all ANSYS applications, then open CMD Prompt and issue the following command

move "%appdata%ansys" "%appdata%ansys.old"

If that doesn't work, please post the output of 'set' command without quote ( ' ' )

[Kifflom]

Unfortunately it did not work.

The command created ansys.old folder, but the appluication does not work still.

I restarted my PC to make sure the changes were saved and then I've created this screenshot.

The output is this:

 

[tsiriaks]

Can you install ANSYS without including special characters in directory name ?

It seems you specified ANSYS####ANSYS Student####  during the install.

You can try ANSYS IncANSYS Student   instead.

Please uninstall the current one with ANSYS####ANSYS Student####v195uninstall.exe  (make sure to 'run as administrator') , then manually wipe the entire ANSYS afterwards. Then, reinstall the software.

 

[Kifflom]

Hey,

I basically gave up on the R3 version and decided to download R2.

I followed your advice to give the directory folder a name without special characters and so far so good. It works! Unfortunately I do not know whether this is because of the R2 version or the change in folder name.

Thank you very much,

Marcin

[tsiriaks]

Hi Marcin,

That's good news. Thank you for the update.

If you like, you can try installing R3 again (they can co-exist with each other).

Thanks,

Win

 

[johnjas]

Hi Ansys,

 

I seem to be having the same issue and have been spending hours trying to fix this.

I was also considering downloading R2 version but can't seem to find the correct links so if you could get back to me I would be glad to go through the process with you.

I have tried ever

[peteroznewman]

On the download page for ANSYS Student, below the place where you click on the Download ... R3 button, near the bottom of the page is a Prior Releases link.

[tsiriaks]

johnjas, yours is totally different and you have more than one issues. Please create a new thread for your own and post the content of install.err file.