Ansys Products

Ansys Products

  1. All Channels
  2. Ansys Products
  3. Workbench error

Workbench error

    • August 19, 2018 at 12:16 am
      Jimmyhan
      Subscriber

      Hi, ANSYS experts!


      I am Jimmy, in recent days when I run the ANSYS workbench, I got this warning and I can not see tools in the workbench.  If I restart my laptop, everything is ok. I do worry about my simulation datum. Can you give me some explanation?

    • August 19, 2018 at 1:04 am
      Sandeep Medikonda
      Ansys Employee

      Jimmy,


        I've moved your post to Installation and Licensing as it might get better attention here.


        Can you provide some more info on the version and OS information etc that might help better debug?


      Regards,


      Sandeep

    • August 19, 2018 at 2:36 pm
      Jimmyhan
      Subscriber

      Thank you for your reply, my ANSYS version is 19.0. My laptop is DELL M3800 and win7 system.

    • August 20, 2018 at 4:56 pm
      tsiriaks
      Ansys Employee

      Hi Jimmyhan,


      Try deleting the file ANSYSLI_DEMO_PORT under %appdata%ansys  (copy and paste this in Windows file explorer address bar or in Windows search).


      If that doesn't help, try deleting the entire %appdata%ansys  folder


      If that doesn't help, refer to the question #7 in this FAQ document https://www.ansys.com/-/media/ansys/corporate/files/pdf/product/academic/student-faq.pdf?la=en


      If that doesn't help, make sure you have read/write permissions under %appdata%ansys


      Thank you,


      Win

    • August 26, 2018 at 10:27 pm
      Jimmyhan
      Subscriber

      Thank you for your reply, I will try.

    • December 17, 2020 at 3:57 pm
      jonhm99
      Subscriber
      I deleted the folder and it still does not worknEdit: restarted the computer and now worksn
Viewing 5 reply threads
  • You must be logged in to reply to this topic.
Ansys Innovation Space

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

© 2023 Copyright ANSYS, Inc. All rights reserved.

Ansys does not support the usage of unauthorized Ansys software. Please visit www.ansys.com to obtain an official distribution.