Ansys Products

Ansys Products

Workbench error

    • bobabbas
      Subscriber

      When I'm trying to open Ansys Workbench it gives this error message.

    • ANSYS_MMadore
      Ansys Employee
      Array Can you share the full text of your C:\Program Files\Ansys Inc\install.log and install.err files. Please also open a Windows command prompt and run the command set PATH (without the quotes) and send the full output.nnThanksnMattn
    • bobabbas
      Subscriber
      I reinstalled ANSYS products on local disk (C:) a new error message appeared as you can seeninstall.err file gives this output:nn>>>--------------------------------------->nANSYS installation: Mon Oct 19 11:55:52 2020nRevision: 2019 R2nn  ###### Error #######n  Error executing configuration script 'C:\Users\ibrahim\AppData\Local\Temp\ans_install_tmp1900\config\AnsConfigCommon.tcl'n  'C:\Users\ibrahim\AppData\Local\Temp\ans_install_tmp1900\tcl\bin\winx64\tclsh.exe C:\Users\ibrahim\AppData\Local\Temp\ans_install_tmp1900\config\AnsConfigCommon.tcl -installdir C:\Program Files\ANSYS Inc -rev 194 -dotrev 2019 R2 -scripttosource C:\Users\ibrahim\AppData\Local\Temp\ans_install_tmp1900\config\ConfigCommon.tcl -sourcedir C:\Users\ibrahim\AppData\Local\Temp\ans_install_tmp1900 -os_lang en-us -install ' terminated after 1 attempts with the following error(s): n    Unknown errorn  Exit Code: 1n  child killed: segmentation violationn    while executingn  exec $cmdPath -installn    invoked from withinn  if { $config == 1 || $unconfig == 1 } {n   set config_dir $installDir\\v$revn\\commonfiles\\configsn   if { [ string compare -nocase $env(ANSYS_SYS...n    (file C:\Users\ibrahim\AppData\Local\Temp\ans_install_tmp1900\config\AnsConfigCommon.tcl line 25)nand at the command prompt when issuing 'set path' this is what i get as outputnPath=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\110\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Microsoft SQL Server\120\DTS\Binn\;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Users\ibrahim\AppData\Local\Microsoft\WindowsAppsnPATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSCnthank you nibrahimnn
    • ANSYS_MMadore
      Ansys Employee
      With the installation error I would expect there to be issues with running the application. Can you please uninstall and delete C:\Program Files\Ansys Inc\v194. Then, download a new copy of the installer, extract the zip file, and run the setup.exe. Make sure you right-click and select Run as administrator to run the setup.exe.nnThanksnMattn
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