Workbench licensing server not available when connected to another Wi-Fi

- May 6, 2023 at 9:37 pm
  
  Milosz Wnuk
  Subscriber
  
  Hello everyone,
  My problem here is probably more complex than any other I could find on this forum. So, from the beginning...
  I'm a student active in some project at my TUni, we have been given full ANYS licenses from our sponsor. The license server is in my apartement. I can use Workbench only when I'm connected to my local Wi-Fi, it doesn't work when I'm connected to any other Internet connection. However, I can still use APDL in that scenario and it works just fine for everybody else. It's very frustrsting because I can't attedn any technical meetings with my laptop. I have chcecked all the Firewall settings and it seems to be OK in there. I have also done the trick with deleting %appdata% Ansys folders. Here are my diagnistics results diagnostics and it shows the following differences:
  My local Internet connection:
  Getting available license information:
  ----------------------------------------
  C:\Program Files\ANSYS Inc\v222\licensingclient\winx64\lmutil.exe lmstat -a -i -c 1055@[My IP]
  lmutil - Copyright (c) 1989-2022 Flexera. All Rights Reserved.
  Flexible License Manager status on Sat 5/6/2023 16:15
  [Detecting lmgrd processes...]
  License server status: 1055@DESKTOP-XXX
  License file(s) on DESKTOP-XXX: C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic:
  DESKTOP-XXX: license server UP (MASTER) v11.17.2
  
  Any other Internet connection:
  Getting available license information:
  ----------------------------------------
  C:\Program Files\ANSYS Inc\v222\licensingclient\winx64\lmutil.exe lmstat -a -i -c 1055@[My IP]
  lmutil - Copyright (c) 1989-2022 Flexera. All Rights Reserved.
  Flexible License Manager status on Sat 5/6/2023 16:23
  [Detecting lmgrd processes...]
  License server status: 1055@DESKTOP-XXX
  License file(s) on DESKTOP-XXX: 1055@[My IP]
  :
  lmgrd is not running: License server machine is down or not responding. (-96,7:11001 "WinSock: Host not found (HOST_NOT_FOUND)")
  
  Any idea how it could be fixed will be very appreciated, thanks :)
- May 8, 2023 at 3:20 am
  
  Vijay
  Ansys Employee
  
  What error do you see when you launch Workbench?
  are you able to open SpaceClaim when you're on a different network?

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