Lumerical support registration instructions
Lumerical support registration is a simple process that allows Lumerical users to access commercial technical support and some technical resources such as Application Gallery files.
NOTE: Technical support for commercial customers is provided via the Lumerical customer portal, not the Ansys customer portal. Support is valid for the duration of your license/subscription. Once the license expires, you will have to register for support with your current license.
- Open Lumerical Launcher.
- Configure Lumerical to obtain the license from your license server.
- Ensure that you are able to open and run Lumerical.
- In the Licenses tab, click the "Register for support" button or use the same button in the "About Page" as shown below.
- You’ll then be able to register Lumerical support.