License not working after update

jeremyfleuryjeremyfleury Member Posts: 1

Hello,

 

I recently updated to the latest version of ANSYS Lumerical and now get an error when starting a simulation (see below).

 

I previously installed the license with "Lumerical License Activation" software and it was working fine before the update.

 

Do you have any ideas what I could do reactivate the license?

 

Thanks in advance for your help.

Jeremy Fleury


"C:\Program Files\Microsoft MPI\Bin\mpiexec.exe" -n 16 -affinity "C:\Program Files\Lumerical\v211\bin\fdtd-engine-msmpi.exe" -t 16 "D:/Lumerical/210526_Square_Periodic.fsp"

lesopbpc39(process 0): There are fewer than the requested 8 licenses available for FDTD_Solutions_engine.

lesopbpc39(process 4): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 12): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 14): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 0): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 2): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 8): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 6): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 1): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 3): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 9): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 5): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 7): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 11): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 13): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 15): Error: there was a failure with the license. Process number: 0 had this error

lesopbpc39(process 10): Error: there was a failure with the license. Process number: 0 had this error

job aborted:

[ranks] message

[0] process exited without calling finalize

[1-15] terminated

---- error analysis -----

[0] on LESOPBPC39

C:\Program Files\Lumerical\v211\bin\fdtd-engine-msmpi.exe ended prematurely and may have crashed. exit code 3

---- error analysis -----

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